All orders are free from import duties and additional taxes.

All orders are free from import duties and additional taxes.

Refreshed Scheme

Refreshed Scheme

Taken your last sip?
Taken your last sip?

Taken your last sip?

Don’t let your old Chilly’s Bottle gather dust. Send it to us and we’ll give it a new lease of life!

We believe that many small actions can make a big difference to the planet. So we’ve decided to up the ante with our new recycling initiative, Chilly’s Refreshed. Simply send us your old Chilly's Bottle for free, and we’ll ensure it’s recycled.

Before you begin...
Before you begin...

Before you begin...

This service is only available for UK customers.

Grab your free returns code
Grab your free returns code

Grab your free returns code

To recycle your old Chilly's Bottle, simply contact our customer service team here and they will provide you with a code for a free shipping label.

Package up your old bottle

Pack up your old Chilly's Bottle securely in a spare box or container.

Visit the returns portal

• Visit our returns portal and search 'Chillys'

• Add your order number, email and select 'Other' as the return reason

• Choose your method of return and add your free shipping code

Send it off

Drop your parcel off at your nearest Hermes ParcelShop or by courier collection. Fight back the tears as your old Chilly's Bottle journeys to a new life!

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