Without our suppliers, there would be no Chilly’s products . They are an integral part of our production, which is why we work closely with our key suppliers, building long lasting relationships. We’ve been working with the same supplier to create the metal bodies of our products for years – collaborating to reduce the impact of our product and explore new materials as we go.

To support our relationships with our suppliers, and to ensure that they are meeting our ethical and environmental standards, Chilly’s requires its suppliers to adhere to a number of policies and become members of an international supplier management platform.

Find out more about how we manage our suppliers below:

Chilly’s Supplier Code of Conduct and Ethical Trade & Human Rights Policy

Chilly’s supplier code of conduct outlines the social standards that we require our suppliers who make our products to adhere to. Our Code includes standards related to working conditions, freedom of association, working hours and health and safety. This is aligned to the ETI Base Code, and internationally recognised code of labour practice, founded on the conventions of the International Labour Organisation (ILO).

Our Ethical Trade & Human Rights Policy outlines our baseline requirements, and links back to our Code of Conduct. It also includes how we address non-conformities and corrective action plans.

Supplier Assessment Questionnaire

To understand how our suppliers who produce Chilly’s products are meeting our standards outlined in our Code of Conduct, we ask them to complete a supplier assessment questionnaire. The questions align directly to the standards within our Code of Conduct, enabling us to highlight any non-conformities or areas for improvement. As members of Sedex, we will be moving this onto this online platform, which will analyse the results and identify risks and trends within our suppliers. We’ll keep you updated on our progress.

Sedex Membership

In 2023, Chilly’s became a member of Sedex, a data platform for supply chain assessment which enables us to effectively monitor our suppliers’ social and environmental practices. Through the platform, our suppliers can share information relating to their practices and the data is stored, analysed, and reported on through the platform. This provides us with a clear overview of our suppliers’ sustainability practices, analyses risks and identifies trends, allowing us to create clear action plans to mitigate these.

We’re excited to be on our journey with Sedex, as it will enhance our management of our suppliers, holding them to high, industry agreed social and environmental standards, as well as increasing transparency throughout our supply chain.

We look forward to sharing more information as we progress on this.

Environmental policy

Chilly’s Environmental Policy outlines the minimum standards we have adopted, based on international industry standards relating to environmental impacts. They are designed to be reasonable and achievable, and we expect our suppliers who make our products to meet these. It includes requirements relating to hazardous substances, water, emissions and waste. Suppliers are encouraged to go beyond these standards, unless where contradicted by law.

Anti-Modern Slavery Statement

Chilly’s has published an Anti-Modern Slavery Statement, outlining our approach to upholding human rights and mitigation of modern slavery.

We recognise that no supply chain is without risk of modern slavery, and it is our responsibility to ensure we understand these risks and work in partnership with our suppliers and other stakeholders to identify and mitigate them.

See our full modern slavery act here.

See historic modern slavery act here.

Our commitments:

• Build on our current procurement processes to formally integrate sustainable considerations into all types of procurement by end of 2023
• Onboard to Sedex 100% of tier 1 and tier 2 product suppliers by end of 2024
• Review, update and publish our policies every 2 years. Resharing these with our suppliers when we do this

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